I ordered a brand new facial steamer from SalonGuys.com and when it arrived, it did not work properly, steam was coming out from all sides of the unit.
They told me they would send me the part to fix it for me to install myself. I waited two months for the part and it did not work.
Then they told me they would repair it if I payed the $50 round trip shipping. I told them I shouldn't have to because I bought a brand new piece of equipment that did not work from the start. They told me that was all they were willing to do.
Do not buy from Salon Guys. They do not stand behind their products. Don't get ripped off like I did. Buyer Beware!
I wish I had searched for complaints about them prior to purchasing because there are quite a few and I wouldn't have bought from them. Here is mine on YouTube, http://www.youtube.com/watch?v=8kkbgR1NFF8, and here are some more consumer complaints, http://www.sitejabber.com/reviews/www.salonguys.com
Review about: Facial Stamer.